Policies
Shipping Policy
Everything you need to know about how we deliver your premium phone cases across Pakistan.
Shipping Methods & Delivery
We ship all orders through reliable courier services across Pakistan. Here's what you can expect:
- Standard Delivery: 3-5 business days across Pakistan
- Major Cities (Karachi, Lahore, Islamabad): 2-3 business days
- Remote Areas: 5-7 business days
- All orders are shipped with tracking numbers
Shipping Rates
We keep our shipping affordable so you can enjoy premium cases without extra burden:
- Orders over Rs.3,000: FREE Shipping across Pakistan
- Standard Orders: Flat rate shipping applies
- Cash on Delivery (COD) available
- Prepaid orders get priority processing
Processing Time
We process orders quickly to get your case to you as soon as possible:
- Orders placed before 3PM are processed the same day
- Orders after 3PM are processed the next business day
- Weekend orders are processed on Monday
- You'll receive a tracking number via SMS/WhatsApp once shipped
Order Tracking & Support
Stay updated on your order status at every step:
- Tracking number shared via WhatsApp on 03142015723
- Real-time updates from our courier partners
- Contact us anytime for order inquiries
- Email: Samxcase93@gmail.com
Returns & Exchange
Your satisfaction is our priority:
- If you receive a damaged or wrong product, contact us within 24 hours
- Share photos of the issue on WhatsApp for quick resolution
- We offer replacement or refund for faulty products
- Products must be unused and in original packaging for returns
Have questions about shipping? We're here to help!
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